2014年12月30日星期二

iPad Air 2 VS Nexus 9, Which Is Better?

iPad Air 2 VS Nexus 9, Which Is Better?


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ipad air 2 vs nexus 9 2
Both iPad Air 2 and Nexus 9 are celeb tablets of 2014, comparison articles and videos about these two devices are easily founded when searching on Google. However, some still have no idea on which one is better even after reading the long descriptions or watching the videos. So we gather the similarities and differences between iPad Air 2 and Nexus 9 into a chart, trying to make it easier to understand.
 
iPad Air 2
Nexus 9
Release Date
October, 2014
November, 2014
Screen Size
9.7 inches
8.9 inches
Dimensions
240 x 169.5 x 6.1 mm
228.2 x 153.7 x 8 mm
Weight
437 g (Wi-Fi)
444 g (3G/LTE)
425 g (Wi-Fi)
436 g (3G/LTE)
Back Panel
Aluminum
Plastic + Metal
Display
LED-backlit IPS LCD, capacitive touchscreen
IPS LCD capacitive touchscreen
Glass
Scratch-resistant glass, oleophobic coating
Corning Gorilla Glass 3
LCD Pixels
1536 x 2048
1536 x 2048
ROM
16 GB, 64 GB, 128 GB
16 GB (Wi-Fi); 32 GB (LTE)
RAM
2 GB
2 GB
Extended Memory
No
No
OS
iOS 8.1
Android OS, v5.0 (Lollipop)
Chipset
Apple A8X
Nvidia Tegra K1
CPU
Triple-core 1.5 GHz
Dual-core 2.3 GHz Denver
Front Camera
8 MP, 3264 x 2448 pixels, autofocus
8 MP, 3264 x 2448 pixels, autofocus, LED flash
Back Camera
1.2 MP, 720p
1.6 MP, 720p
Battery
Non-removable Li-Po 7340 mAh battery
Non-removable Li-Po 6700 mAh battery
Colors
Space Gray, Silver, Gold
Indigo Black, Lunar White, Sand
Price
(2-year Contract)
16 GB (Wi-Fi) $499
64 GB (Wi-Fi) $599
128 GB (Wi-Fi) $699
16 GB (Wi-Fi) $399
32 GB (Wi-Fi) $479
The biggest reason why Nexus 9 is chosen to compare with iPad Air 2 is that the Nexus 9’s 4:3 aspect ratio makes it looks like an iPad at the first glance. If a 9.7-inch iPad is too big while a 7.9-inch iPad Mini is too small for you, then the 8.9-inch Nexus 9 is a good substitute instead. The Nexus 9 is a pretty excellent tablet compared with other Android tablets and the price is much more attractive than an iPad. However, if you’re looking for a tablet with better performance in the long term, than the iPad Air 2 maybe a better choice.

2014年12月26日星期五

10 Of The Most Annoying Galaxy Note 4 Problems

10 Of The Most Annoying Galaxy Note 4 Problems


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Many of us spent lots of time with our phones each day. What happens when our phones decide to complicate things and make our lives harder. Well we’ve outlined some of the most frustrating things when dealing with the Galaxy Note 4, and some solutions to go along with it. So take a breather and chill out things will all be ok.

10. The Gap
note 4 gap issue
The Problem: After the launch of the Note 4 many users complained about a thin gap between the screen and the frame on all sides besides the bottom. Quickly dubbed Gapgate by many netizens, pictures and videos of themselves sticking business cards and the like in the gap started popping up all over the web.
It seems though that Samsung was aware of the issues as the user manual states “A small gap appears around the outside of the device. This gap is a necessary manufacturing feature and some minor rocking or vibration of pats may appear. Over time, friction between parts may cause this gap to expand slightly.”
An official spokesperson from Samsung stated, ”The reported issue does not impact the functionality of quality of the Galaxy Note 4,” in response to a TrustedReviews interview. “We assure out customers that all Galaxy Note 4 unites meet our strict manufacturing and quality control standards.
What you can do:
-Many of you most likely didn’t notice the gap until now and probably wouldn’t have unless someone pointed it out to you. Really the only option you have is to ignore it, or return it if it really gets under your skin.

9. ‘OK Google’ Glitch
note 4 glitch
The Problem: Some users have been reporting issues with getting voice commands to work, specifically ‘OK Google.’ Most users report being able to use the command after initial set up, but then it stops working after a couple of days, other reports that the “Always on” function (that feature that allows you to use it even if the phone is off) doesn’t work properly.
What you can do:
Generally there should be no problem between the two, but some users have reported solving the problem by turning off “Voice wake-up” in the settings menu of “S Voice.” Some other users, though, have reported that the opposite is true, and their phone requires the feature to be on for “OK Google” to work.
If that doesn’t work you can also try these potential solutions:
-Go to the language and input selection of your settings menu and under the “OK Google” option in “Voice Search” (Settings> Language and input > Voice search> “OK Google”) make sure “Detection” is set to Always on. If you’re turning that setting on restart your phone, and try it again.
-If none of the above tips help there is a possibility that a 3rd party app is causing trouble. We recommend checking your apps one-by-one. Start with anything that accesses the notifications. That, or you could perform a factory reset and reinstall your apps one-by-one till you find the one causing problems.

8. Random Restarts
The Problem: Some users have reported rebooting issues with their Samsung Note 4. At random intervals the phone will restart itself without any warning or any obvious cause.
What you can do:
-One of the first things you can check is your Micro SD card, if you have one. Remove it from your phone and check to see if the random reboots still occur. If they have stopped then backup all the data on your computer, and then format the card with your Note 4 though the Settings> Storage> Format SD card.
-Next step would be to try a factory reset. Backup everything and then go to Settings> Backup and reset> Factory data reset> Reset device> Erase everything.
-If neither of the other steps worked we recommend that you contact you(r) retailer, carrier, or Samsung and arrange to have your phone replaced.

7. Missing Menu Key
The Problem: Those of us that used other Samsung phones maybe frustrated by the fact that the menu button is missing, but is now replaced with a Recent apps button which is pretty standard for most other Android phones.
What you can do:
-For many modern apps you can swipe to reveal a three-dot menu button that developers add in.
-If the apps you are using do not have this button you can simply long press the Recent appssoft-key, and that will bring up the menu for you.

6. The Dreaded Dead Pixel
note 4 dead issue
The Problem: While using your phone you may notice a few dead pixels, this is a pretty common problem among smartphones.
What you can do:
-There are apps that you can search the Play store for like Dead Pixel Detect and Fix, one of them may correct the dead pixels.
-If it is really bad you can try your hand at replacing the LCD screen and digitizer.
-If neither of those suggestions help you out then you may want to bring the phone back to the retailer, carrier or Samsung for a replacement.

5.  Battery Life
The Problem: As with most Samsung phones many users have complained about problems with battery life. This one can be kind of tricky as there are so many factors that affect how long a battery can last. Also keep in mind that new batteries can take a few days of use to fully activate.
What you can do:
-You can check out our write up on 15 ways to extend battery life for some tips on how to reduce strain on your battery.
-You can always buy a new Note 4 battery, or get a secondary to switch throughout the day.
-In the settings menu under Power Saving there are a few options you can try configuring.
Other potential solutions:
-We recommend restarting your Note 4 periodically.
-In the settings menu under Battery you can see the battery usage. This page will outline how much power each app and service is using giving you a clear view of where all your power is going. Once you identify what apps and services are using the most power you can decide how you want to deal with it.
-Another option is if you have rooted your Note 4 you can remove a lot of the bloatware installed by your service provider and Samsung.
-As a final option you could also factory reset your phone and start over fresh.

4. Back Button Sensitivity
The Problem: Some users have complained about the capacitive Back button stating that it is not sensitive enough, and not registering all their touches.
What you can do:
-This is related to a hardware issue, and you will need to have the front LCD assembly. If you are unable to do this yourself then we recommend you to take your phone to a repair shop or your retailer, carrier or Samsung to get it replaced.

3. Lag
The Problem: Samsung’s Note 4 experiences a certain amount of lag that many users have complained about. The phone experiences random intermittent short pauses or “stutters” when opening certain apps, returning to the home screen, or just while typing away on the keyboard. Others have reported more widespread stuttering when bring the phone out of sleep and during general navigation of the device. Some have reported that the Recent Apps page as a big problem spot.
What you can do:
-S Voice seems to be a culprit of some of the lag. We recommend turning off the “open via home key” option, which can be found in the Options section of the S Voice options.
-Under the Settings menu you will see an About device selection, tap it seven times. Go back to the Settings menu and you should have a new option, Developer options. Tap that option and look for Window animation scale, Transition animation scale, and Animator duration scale. Turn all of these down to 0.5 from 1 (or even set them to 0).
-If you are pretty tech savvy or have a phone savvy friend you can always change to a better UI
Other potential solutions:
-Samsung is constantly releasing updates to their phones, so make sure your device is up to date.

2. Bluetooth Won’t Connect
The Problem: Many Note 4 owners have reported issues with getting Bluetooth devices and accessories to connect. Either the phone refuses the connection altogether, or after connecting it only offers limited functionality.
What you can do:
-Check the manufacturer’s manual for the Bluetooth device to find out how to reset the connections. There is a chance the device has reached its connection limit, and old devices need to be removed.
-While you have the manual in front of you double check the connection procedure to make sure you have gotten it right. You might have simply just remembered it wrong.
-In the Settings menu check the Bluetooth options, and check to see if there is anything that needs adjusting.
-There are also some Bluetooth connectivity apps that you can try to see if they help out.

1. Wi-Fi Connection Issues
The Problem: Often times when a near smartphone or device comes out many users report issues with Wi-Fi connectivity or speeds.
What you can do:
-First thing to try would be to turn both your router and the Wi-Fi on your phone off for a few minutes. Once they have sat for a few turn them back on, and retry the connection.
-Under Settings>Power saving you will want to check and make sure that having low battery life isn’t causing your Note 4 to automatically restrict Wi-Fi in anyway.
-In the Settings> Wi-Fi menu click on the connection you are trying to connect to, select forget and re-enter the connection details again.
-There are a few apps you can use like Wi-Fi Analyzer to check and see if there is any interference from nearby routers. If so you can try changing the channel on your router.
-Take a look at the settings on your router. Make sure that MAC filtering isn’t on, or add your Note 4’s MAC address, which you’ll find in Wi-Fi > Settings > Advanced.
-Make sure that your router firmware is fully up to date.

2014年12月23日星期二

How to Tear Down/ Take Apart/ Disassemble iPad Mini 3 within 10 Minutes

How to Tear Down/ Take Apart/ Disassemble iPad Mini 3 within 10 Minutes


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iPad mini 3 sports the touch ID, but other parts are not upgraded. How to replace parts of iPad mini 3 within 10 minutes? Let me show you step by step.
No other exciting features were added to the iPad mini 3 except the fingerprint sensor, but will the sensor cost you more time and effort to replace the screen? Apple has combined the digitizer and LCD screen of iPad air 2 together, which raise the repair cost significantly. However, the digitizer and LCD screen of iPad mini 3 are separated, which not only reduce the difficulty but also reduce the cost of DIY repair. Here we will walk you through a 10 min easy step by step screen repair guide for the iPad mini 3.
 Note: Many people are suspicious about the real time cost of replacing the iPad mini 3 broken screen. We have to say that the repair time is depended on the skill of people who does. A professional repair technician can finish the repair in less than 10 mins, but for people who never did related DIY repair, it sure will cost them more time.
 Tools needed:
PH000 Screwdriver
A Pair of  Tweezers
Hair Drier/Heat Gun (recommended)
Plastic Case Opening Tool
Suction Cup
 Step 1. Please cover the shattered iPad mini 3 screen with transparent adhesive tape, which will protect your fingers from the tiny glass during the repair work.
 Step 2. Shut off your iPad mini 3 before disassembly. (It may cause short circuit while your power is on during the repair work)
 1.Use the hair drier/heat gun to heat the iPad mini 3 edge up for 5 minutes to melt the adhesive. (Starts from the front part; both the glass and the metal back plate will be heated up, so please be careful when touching them)
1.Use the hair drier to heat the iPad mini 3 edge to melt the adhesive.
 2.Use the suction cup to pry up the panel a little bit and then insert a plastic opening tool to separate the digitizer from the rest part. (Much strength can be used here because the glass are adhered to the frame tightly)
2.Use the suction cup to pry up the panel and insert an opening tool
 3.Use the suction cup and opening tool to slide across the edges and pry up the panel slowly and carefully.
3.Use the suction cup and opening tool to pry up the panel slowly and carefully.
 4.Open the panel and undo the 4 screws in the LCD.
4.Open the panel and undo the 4 screws in the LCD
 5.Remove 7 screws in the metal bracket.
5.Remove 7 screws in the metal bracket
 6.Remove 4 screws in the mental bracket and 1 screw in the motherboard.
6.Remove 4 screws in the mental bracket and 1 screw in the motherboard.
 7.Remove the metal bracket and disconnect 4 flex cables connecting to the logic board. The digitizer, LCD screen and metal plate are now removed from the rear housing assembly. If you are trying to replace the broken iPad mini 3 digitizer, by here is what you all need to do.
7..Remove the metal bracket and disconnect 4 flex cables connecting to the logic board
8.Pry up the 2 antennas connecting to the logic board.
8.Pry up the 2 antennas connecting to the logic board.
 9.Remove 3 screws in the left bracket.
9.Remove 3 screws in the left bracket.
 10.Remove 4 screws in the right bracket.
10.Remove 4 screws in the right bracket
 11.Remove 6 screws in the charging port.
11.Remove 6 screws in the charging port.
 12.Remove the louder speaker modules in the bottom.
12.Remove the louder speaker modules in the bottom.
13.Disconnect 4 flex cables connecting to mother board and remove the front facing camera. (Notice: the front facing camera is fixed on the back housing by adhesive. The front facing camera flex cable is clipped in. Handle carefully and gently.)
13.Disconnect 4 flex cables connecting to mother board
 14.Disconnect the sensor flex cable to the mother board.(Notice: the flex cable is clipped to the earphone jack flex cable.)
13.disconnect the sensor flex cable to the mother board.
 15.Pull out the charging port.
14.Pull out the charging port
 16.Remove the mother board.
15.Remove the mother board.
 17.Pull out the earphone jack flex cable.
16.Pull out the earphone jack flex cable.
 18.Undo 2 screws in the side key bracket.
17.Undo 2 screws in the side key bracket
 19.Undo 2 screws in the power button bracket.
18.Undo 2 screws in the power button bracket.
 20.Remove the side key and power button. (Because the battery is fixed on the back housing tightly by strong adhesive. We do not recommend to remove it yourself.)
19.Remove the side key and power button.

2014年12月22日星期一

The Cost Of Repairing A Broken iPhone 6 Screen

The Cost Of Repairing A Broken iPhone 6 Screen

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In September of 2014, an Australian named Jack Cooksey was the first to buy an iPhone 6 from Perth’s flagship store, as well as the first one to drop it right after he opened the box. During those first few days till now, floods of news have sprung up reporting cracked iPhone 6 screens. Consequently, users may wonder how much does it cost to repair a smashed iPhone 6 screen, here is a breakdown of the DIY costs to repair a broken iPhone 6 screen for your reference.
 iphone 6 cracked screen cost
1. Cost of replacing a front glass panel.
It doesn’t cost that much to replace only the glass on an iPhone 6, granted your phone’s screen is cracked but the display and touch still work as usual. However, it is a difficult and high-risk repair, and you run the risk of further breaking your screen if you’re not a professional or are unfamiliar to cellphone repair. A brand new and original iPhone 6 Glass Lens replacement is about $10.

2. Cost of repairing a touch screen.
As the touch screen is hermetically attached to the LCD display, the whole LCD assembly should be replaced considering the difficulty and risk, if your iPhone 6’s touch screen failed to respond after the damage it would be a much safer choice to replace the whole assembly. It is $160 to buy a replacement brand new original iPhone 6 LCD Screen and Digitizer Assembly with Frame.

3. Cost of repairing an LCD display.
The same difficulty and risk go into replacing an LCD as with replacing a touch screen. We recommend replacing the whole assembly if your iPhone 6’s screen goes black or displays the wrong colors after the damage. A replacement iPhone 6 LCD Screen and Digitizer Assembly with Frame will cost you less than $160.

If you want to replace the home button, you will need to buy the iPhone 6 LCD Screen and Digitizer Assembly with Frame and Home Button as well. This item is more expensive, about $200. However, with this item, the replacement work is much easier and less risky to perform. Please note that the replacement iPhone 6 home button supports all functions except for unlocking the screen with fingerprint, as the Touch ID sensor is tied to the unique logic board inside each iPhone.

4. DIY repair tools required.
●  Tweezers
You may also buy an iPhone repair tool kit instead, which covers all the tools you would need to repair an iPhone or iPad.

2014年12月20日星期六

Differences Between iPhone 6 and iPhone 6 Plus LCD Assembly

Differences Between iPhone 6 and iPhone 6 Plus LCD Assembly


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Since the iPhone 6 and iPhone 6 Plus were released this past September, we have noticed some obvious and some not so obvious differences between the two, in particular the screens. We all know that the iPhone 6 Plus has a larger screen size, which enables a larger viewing area for playing games, watching videos or even taking pictures. However, for one-handed performance, the iPhone 6 is undoubtedly a better choice, but with a higher resolution the iPhone 6 Plus’ screen is much sharper and brighter, quoted from users.
iphone 6 and iphone 6 screen comparison chart
From the chart, we can see that the main differences are the screen sizes and resolutions. Apart from those specs, what other differences do they have? Let’s take an informative tour of the iPhone 6 and iPhone 6 Plus’ LCD Assemblies.
iphone 6, 6 Plus Screen Comparison 1
At first glance, the iPhone 6 LCD Assembly looks the same as the iPhone 6 Plus LCD Assembly, yet, differences still can be seen from the back sides. Obviously, one of the iPhone 6 QR Codes is near the top, while the iPhone 6 Plus has its position reversed.
iphone 6, 6 Plus Screen Comparison 2
Looking at the picture below, we can see that the iPhone 6 shares exact the same Home Button hole with the iPhone 6 Plus. Perhaps their home buttons are compatible with each other. After careful examination and tests, we proved that the iPhone 6 Home Button Assembly with Flex Ribbon can be used on the iPhone 6 Plus. So if your iPhone 6 Home Button unfortunately fail to function, you can buy an iPhone 6 Plus Home Button Assembly with Flex Ribbon replacement instead.
iphone 6, 6 Plus Screen Comparison 6
Exploring deeper, we can see that the iPhone 6 and iPhone 6 Plus LCD and Digitizer Flex Ribbons are different shapes, as well as the frames. So, the iPhone 6 LCD Frame and iPhone 6 Rear Housing are also different from the iPhone 6 Plus’ internal design even aside of the obvious size difference. That’s to say, Apple has spared no extra efforts, the iPhone 6 Plus is not just a “bigger than bigger” iPhone 6.
iphone 6, 6 Plus Screen Comparison 4
iphone 6, 6 Plus Screen Comparison 5
All in all, the iPhone 6 and iPhone 6 Plus have common Home Buttons even though their screens have apparent differences such as size, resolution, design etc.
If you want to learn more information besides a screen comparison, please read our other article:What are the Differences Between iPhone 6 Plus, iPhone 6 and iPhone 5S

2014年12月19日星期五

Top 5 Issues And Potential Solutions To Sony Xperia Z3

Top 5 Issues And Potential Solutions To Sony Xperia Z3

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3 months have passed since the Sony Xperia Z3 hit the market in September of 2014. Now it’s time to report what issues have arisen on this device among users. Here we have collected the top 5 issues on the Xperia Z3.
#1 Pink Spot
This is not the first time that Sony Xperia Z flagship smartphone users are plagued with camera problems. Most of these camera problems are caused by overheating which can be solved by cooling down the devices. However, there’re still no exact explanations on this “Pink Spot” problem appearing on the Xperia Z3’s rear facing camera.
Thus, if you’re encountering this “Pink Spot” problem with your Xperia Z3’s camera, contacting your local Sony service center to get a replacement maybe the best choice.
#2 Waterproof Failing
Sony’s Xperia Z3 is IP68 certified dust proof and IP65 certified water resistant, that means you can put the device into water over 1 meter deep for 30 minutes. Yet, users complain that their waterproof Xperia Z3 failed to work as expected. Some said that the touch screen refused to response under water when taking pictures or videos, while some found that the earphone jack wasn’t sealed and water permeated in.
For this, we’d suggest not to keep your device in water for too long, and check the seal for the earphone jack and side buttons carefully before using it in the swimming pool.
If you have an interest in how Sony makes a waterproof phone, please read this article: Sony Official Reveals the Waterproof Cellphone Repair Process
xperia-z3-waterproof
#3 Self-Cracking Screen
The Xperia Z3 features an IPS LCD capacitive touch screen protected by shatter proof glass. While at least one user has claimed his or her device’s screen cracked by itself according to a GizmoBolt report, whether or not it cracked on its own or through some kind of bump, the broken Xperia Z3 screens still have to be replaced with a new one so as to get this problem solved.
#4 Bent Frame
Apple is not alone in the “Bendgate” event this year, according to a recent report by a Sony Xperia Z3 owner his handset frame was bent as shown in the picture below, even though he didn’t put the device into his back pocket or tight fitting jeans.
 xperia-z3-bent
Earlier reports have also pointed out that Xperia Z1’s frame is in danger of warping as well. However, similar to the crack screen issue, perhaps replacing the bent Xperia Z3 frame with a new one is the best choice of action.
#5 Screen Flickering/Static
Although it’s rated as one of the top issues, screen static is rarely reported by users. According to some reports on the forums, the Xperia Z3 screen was “flickering” or showed “colourful static for a split second and sometimes even longer” at random. Apparently, this glitch happens especially when using the camera or watching a video. Evidence suggests that this is a hardware fault rather than a software problem. So you’ll have to contact Sony’s service center or a repair center to solve the problem.

2014年12月18日星期四

How to Replace Your Broken iPad Air 2 Screens within 10 Minutes

How to Replace Your Broken iPad Air 2 Screens within 10 Minutes


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iPad Air 2 is the thinnest but most powerful iPad ever which means much lesser room has been left for the inner parts. Will that cause it more difficult to be fixed? As a tablet with a 9.7 inches screen, the most possible damage is breaking the screen accidently. Let Apple to replace your broken iPad air 2 screen will cost you as high as $379, which is twice as much as a 10 minutes DIY screen replacement (Buy the iPad air 2 LCD and digitizer screen assembly here ). Here we will walk you through a step by step iPad air 2 screen replacement guide and hope this could help.
Tools Needed:
A pair of Tweezers
T4 Phillips Screwdriver
Suction Cup
Case Opening Tool
1.Heated the iPad air 2 screen edge up to melt the adhesive for 3 minutes, then pry up the screen with the suction cup and case opening tool. (If your screen shattered badly, please use a plastic adhesive tape to cover it in order not to make any further damage)
 1.pry up the screen with the suction cup
2.After the iPad air 2 screen assembly has been opened, undo 3 screws and remove the metal bracket covering the flex cables. 
2.Undo 3 screws and remove the metal bracket
3.Undo 6 screws holding the antenna module and 3 screws in the metal bar.
 3.Undo 6 screws in the antenna module and 3 screws in the metal bar
4.Peel off the adhesive and undo the screw under the adhesive.
 4.Peel off the adhesive and undo the screw under the adhesive.
5.Undo 2 screws inside the bracket.
5.Undo 2 screws inside the bracket
6.Disconnect the antenna, then remove the antenna module.
 6.Disconnect the antenna, then remove the antenna module
7.Disconnect the front facing camera flex cable and remove the front facing camera.
 7.Disconnect the front facing camera flex cable and remove the front facing camera
8.Disconnect the headphone jack flex cable.
 8.Disconnect the headphone jack flex cable
9.Undo 2 screws in the headphone jack bracket.
 9.Undo 2 screws in the headphone jack bracket
10.Undo the screw under the bracket.
 10.Undo the screw under the bracket
11.Remove the headphone jack flex cable assembly.
 11.Remove the headphone jack flex cable assembly
Because the mother board is stuck to the back housing by strong adhesive, it’s high risk to remove the motherboard and special tools and skills are needed. We don’t recommend people to tear down the part by himself (herself). So does the battery.
1

2014年12月17日星期三

8 common problems with the HTC One M8, and how to fix them

8 common problems with the HTC One M8, and how to fix them

Everyone can Use Coupon Code(ETS8OIID) for orders over $50 to buy brand new original cellphone replacement parts at www.etradesupply.com

It’s no secret that we’re fans of the HTC One M8. It’s a gorgeous looking handset and offers unique features and qualities that make it stand out. But no matter how much we like it, it’s not a perfect device. Like all smartphones, it has its share of problems. We’ve found some of the most common issues with the HTC One M8 and have provided some possible solutions for you to try should you run into them.
Related: HTC One M8 review, helpful M8 tips and tricks, our favorite M8 cases.
Updated on 8-15-2014 by Simon Hill: Added links, LED not working problem, booting into safe mode, low volume during calls problem, and Wi-Fi connection issue. Added workaround for keyboard.
• Glitch: LED not working
• Problem: Low volume during calls
• Problem: Booting into safe mode
• Problem: Extreme Power Saving mode is missing
• Malfunction: No SIM card error
• Problem: Phone crashes at random
• Bug: Bluetooth won’t connect
• Malfunction: Email app isn’t working
Problme: LED not working
htc-one-m8-led-not-working
A lot of people have found that the LED isn’t working on their new HTC One M8. It’s supposed to flash for notifications, such as a new email or a text message. Most people are reporting that it works for charging and low battery, by displaying orange or green, although it may be dim, but it isn’t flashing at all for notifications.
Potential fixes:
• First you need to check in Settings > Display & gestures > Notification light and make sure that it is turned on for the notifications you want.
• There’s a good chance that the LED not working is related to a specific app. You can test this by booting into safe mode. Hold down the Power button until the options pop up and then tap and hold Power off until the Reboot to safe mode option appears and tap Restart to confirm. You’ll see the words “Safe mode” at the bottom left corner of the screen if it worked. Alternatively, you can power the phone off completely then press and hold the power button until the HTC logo appears, let go of the power button and press and hold the volume down button until safe mode appears at the bottom left. Simply hold down the power button and then choose Restart to get out of safe mode.
• If it is an app causing the glitch, you have to find which one. Go to Settings > Apps and take a look at the All tab. Any app related to messaging is most likely to be the culprit. Some people on Verizon reported success after disabling Verizon Messages and then restarting the phone. You can try your apps one by one, or you can do a factory reset and selectively reinstall them.
• If you’re still having problems and it doesn’t seem to be app related then you should request a replacement handset.
Problem: Low volume during calls
A few One M8 owners have been complaining about low volume during calls. It may sound as though the other caller is whispering or leave you wondering whether they’ve hung up. This seems to be an issue even if the volume is turned up to maximum.
Workarounds:
• Try changing the position of the speaker, it’s directional and the sound is really only coming out of the left side of the speaker grill. Hold it slightly away from your ear and try moving it until you get a clearer sound.
• You could also go to Settings > Call and turn Hearing Aids mode on.
• You could try using a Bluetooth headset.
Potential solutions:
• Make sure that there’s nothing blocking the speaker grill. Try firing some compressed air in there.
• Return the phone and try to get a replacement handset from your retailer, carrier, or HTC.
Problem: Booting into safe mode
Apparently a few HTC One M8 units have been booting into safe mode straight out of the box. You’ll know if yours is one of them because it will say “Safe mode” at the bottom left of the screen.
Potential fixes:
• Simply restarting the phone should be enough to get out of safe mode. Hold down the Power key and then select Restart and select it again to confirm. The phone should boot normally.
• If it reboots and it’s still in safe mode, try a factory reset. You’ll need to save anything you want to keep first. Go to Settings > Backup & reset > Reset phone and choose Erase all data, then OK.
Problem: Extreme Power Saving mode is missing
One of the features that HTC trotted out in its announcement of the One M8 was an Extreme Power Saving mode. The mode would send the phone into an almost hibernation stage, only allowing through the most minimal of information and allowing the phone to stay alive for 15 hours on just 5 percent battery life. That mode is missing on some HTC One M8 handsets, an issue that has mostly plagued United States owners. The reason for this is because U.S. carriers are shipping a version of the smartphone that is running an earlier software version than the one with Extreme Power Saving.
Solution: Users without Extreme Power Saving will have to wait for a software update to arrive. The phone hasn’t been out for too long, but updates should start rolling out fairly soon. You can always check for system updates by going to Settings > Software Updates > Check Now. The HTC software version that includes Extreme Power Saving mode will be version 1.54.401.5 and up.
Malfunction: No SIM card error
A fair number of HTC One M8 owners have reported an error message that occasionally displays on their phone that the SIM card has not been detected properly. This error often pops up at random and has been known to arise multiple times over the course of use with no real rhyme or reason.
Potential Solutions:
• You can find the SIM card tray and eject the SIM card using a paper clip or pin to pop out the tray. Reseat or readjust the card, re-insert it, and see if it solves the problem.
• Attempt to clean the SIM card and the gold contacts on it with rubbing alcohol applied to a microfiber cloth. Clean carefully to avoid any damage, and dry the card before re-inserting it.
• To add an extra layer to the SIM card to prevent it from shaking loose within its tray, thicken the card with a few thin layers of tape. Make sure not to cover the gold plates on the card. This could add enough size to make sure the SIM card doesn’t fall loose again.
• If all else fails, you can always take the handset back to the store and have it or the SIM card replaced.
Problem: Phone crashes at random
Some users have reported the HTC One M8 crashing during use. Those who has mentioned the problem have not noticed a pattern in usage to cause such an occurrence. The phone simply reboots on occasion without any prompting.
Possible Solutions:
• A factory reset seems to be the first solution to the problem. Go to Settings > Backup & reset > Reset phone > Erase all data > OK to perform the reset.
If you believe it is a specific app or program causing the issue, go to Settings > Power > Usage. This will show you if any app in particular is eating away at resourcing and wreaking havoc on your handset.
Problem: Bluetooth won’t connect
HTC-One-M8-Bluetooth-not-connect
Bluetooth is one of those problems that pops up with just about every phone, especially when it comes to trying to connect with a car. The HTC One M8 is no exception to the rule, and it has its own share of issues with Bluetooth connectivity. There are a lot of ways to break through these issues, including persistence, but here are some that seem to work.
Possible solutions:
• Make sure that the firmware in all devices is up to date.
• Delete the previous pairings between the HTC One M8 and the other device. Go to Settings > Bluetooth to do so. After completing the process, try to connect again.
• For issues related to sending messages, make sure Message access is on by going to Settings > Bluetooth > Advanced.
• Avoid special characters when naming your device. Make sure you haven’t given your device a crazy name by going to Settings > Bluetooth and checking the Device name.
Problem: Email app isn’t working
HTC provides its own apps for the HTC One M8, but some of those have been problematic for users. Specifically, the search function of the HTC email app doesn’t yield results in a timely manner and has trouble displaying messages.
Solution:
If you find yourself with this problem, you are likely a Yahoo mail user. Yahoo and the HTC mail app don’t seem to play nice together. The default values are incorrect. You can follow these steps, provided by Yahoo, to fix the problem:
• Open the Menu button on your Home screen.
• Tap Apps.
• Tap the Mail icon.
• Tap Other (POP3/IMAP).
• Enter your Yahoo account information.
If an error occurs throughout the process, try the following:
• Tap Manual Setup.
• Tap IMAP.
• Enter the following server setting information:
○ Incoming server: imap.mail.yahoo.com
○ Port #: 993
○ Security type: SSL (accepts all certificates)
○ Outgoing Server: smtp.mail.yahoo.com
○ Port #: 465
• Keep all of the other settings the same.
• Complete the setup process.